Support

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Latest activity by Support
  • Support created an article,

    Voice-to-text

    Voice-to-text functionality is, along with the OCR, included in our Search option.    How does it work? This functionality gives you the opportunity to search for any audio or video file by only ty...

  • Support created an article,

    OCR

    In order to provide a detailed search option to our users, and enable them to use it as easy and productive as possible, we have included OCR in our search functionality.   What is OCR? OCR, meanin...

  • Support created an article,

    Activity feed for an email

    The activity feed can be found in the preview panel. To check how to access the preview panel, check this article: Preview an email.  In the activity feed, you'll be able to see all activity relat...

  • Support created an article,

    Mark an email as unread

    To mark an email as unread, find that specific email in the Communications tab's search results, and click on the three dots at the end of the line. The dropdown menu will open: Click on the Unrea...

  • Support created an article,

    Mark an email as read

    All unread emails are marked as NEW in the list of results. To mark an email as read, find that specific email in the Communications tab's search results, and click on the three dots at the end of ...

  • Support created an article,

    Mark an email as a "Favorite"

    To mark an email as a favorite, find the email in Communications tab, and click on the star next to the "From" field:  After you do that, the star will turn yellow:    The next time you refresh t...

  • Support created an article,

    Reply to an email

    Find an e-mail that you would like to respond to, and open it in the preview panel.  Click on Reply:  The screen for composing a reply e-mail will open with the following fields:  The sender ...

  • Support created an article,

    Compose a new email

    While in Communications tab, click on New Message button:  The preview panel with open, with input fields needed for creating a new message.  First, choose an e-mail account connected to your Saas...

  • Support created an article,

    IMAP Settings for Mail.Ru

    For connecting your mail.ru account using IMAP, use the following settings:   Mail.ru  Incoming Server - IMAP Server (Host): imap.mail.ru Port: 993 Security: SSL/TLS Username: Your full email addr...

  • Support created an article,

    IMAP Settings for Yahoo

      Yahoo IMAP is the best way to connect your Yahoo Mail account to a desktop mail client or mobile app. It allows 2-way syncing, which means everything you do remotely is reflected in your Yahoo Ma...