Support

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Activity overview

Latest activity by Support
  • Support created an article,

    Edit collections

    Editing allows you to rename your collections. It's a simple process: just go to the Collections tab, click on the three dots, and choose the Rename Collection option from the dropdown menu.  Ent...

  • Support created an article,

    Remove collections

    If you want to delete a collection, simply open the Collections tab. After that, click on the 3 dots on the RHS and select Remove Collection in the dropdown menu. This will only remove the collect...

  • Support created an article,

    Add collections

    Adding new collections is a very simple process, you simply go onto the collection tab, and select the New Collection option, then choose the title and add the collection.  If you want to add any...

  • Support created an article,

    Voice-to-text

    Voice-to-text functionality is, along with the OCR, included in our Search option.    How does it work? This functionality gives you the opportunity to search for any audio or video file by only ty...

  • Support created an article,

    OCR

    In order to provide a detailed search option to our users, and enable them to use it as easy and productive as possible, we have included OCR in our search functionality.   What is OCR? OCR, meanin...

  • Support created an article,

    Activity feed for an email

    The activity feed can be found in the preview panel. To check how to access the preview panel, check this article: Preview an email.  In the activity feed, you'll be able to see all activity relat...

  • Support created an article,

    Mark an email as unread

    To mark an email as unread, find that specific email in the Communications tab's search results, and click on the three dots at the end of the line. The dropdown menu will open: Click on the Unrea...

  • Support created an article,

    Mark an email as read

    All unread emails are marked as NEW in the list of results. To mark an email as read, find that specific email in the Communications tab's search results, and click on the three dots at the end of ...

  • Support created an article,

    Mark an email as a "Favorite"

    To mark an email as a favorite, find the email in Communications tab, and click on the star next to the "From" field:  After you do that, the star will turn yellow:    The next time you refresh t...

  • Support created an article,

    Reply to an email

    Find an e-mail that you would like to respond to, and open it in the preview panel.  Click on Reply:  The screen for composing a reply e-mail will open with the following fields:  The sender ...